Shipping & Returns
At Masat Enterprises, we ensure fast and reliable delivery of food packaging solutions across Pakistan.
1. Shipping & Delivery
- Lahore Deliveries: Delivered within 1 to 2 business days.
- Nationwide Deliveries: Delivered via cargo/courier services within 3 to 5 business days.
- Shipping Charges: Calculated based on order weight, volume, and destination city during quotation.
2. Returns & Replacements
Due to hygiene standards for food packaging, returns are subject to strict guidelines:
- Accepted only for defective, damaged during transit, or incorrect items.
- Items must be unused, unopened, and in original packaging.
- Claims must be raised within 48 hours of delivery.
3. How to File a Claim
Inspect your order upon arrival. If there are issues, send photos/videos along with your invoice number within 48 hours to info@masatenterprises.com or WhatsApp +92 345 8237996 for quick verification and replacement.